At Aqua Wear Shop (“we,” “us,” or “our”), we are committed to protecting the privacy of competitive swimmers, aquatic athletes, and fitness enthusiasts worldwide who use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aquawearshop.com or make purchases from us.

1. Information We Collect

We collect several types of information to provide and improve our services to serious athletes and aquatic professionals:

  • Personal Identification Information: Name, email address, shipping address, phone number, and payment details when you make purchases of competition swimwear or aquatic equipment.
  • Order Information: Details about your purchases of FINA-approved gear, chlorine-resistant swimwear, or bulk team orders.
  • Technical Data: IP address, browser type, device information, and usage data to optimize performance for our global customer base.
  • Communication Data: Records of your inquiries about professional-grade equipment or competition gear.

2. How We Use Your Information

We use your information to support your athletic performance needs:

  • Process and fulfill orders for high-performance swimwear and aquatic gear
  • Provide customer support from our team of former competitive swimmers
  • Improve our products and services for serious aquatic athletes
  • Communicate about orders, products, and promotions relevant to competition swimmers
  • Prevent fraud and enhance security for our PCI-DSS compliant payment systems
  • Comply with legal obligations regarding international sales

3. Data Sharing and Disclosure

We maintain the confidentiality of your data with the same professionalism we apply to our competition swimwear:

  • Service Providers: We share data with trusted partners who assist with payment processing (Visa, MasterCard, PayPal), shipping, and IT services, all bound by confidentiality agreements.
  • Legal Requirements: We may disclose information when required by law or to protect our rights and the safety of our global athlete community.
  • Business Transfers: In the event of a merger or acquisition, customer data may be transferred with appropriate privacy protections.
  • Never Sold: We do not sell personal information of our athletes and customers.

4. Data Storage and Security

We protect your data with the same dedication we apply to crafting chlorine-resistant swimwear:

  • All data is stored on secure servers with 256-bit SSL encryption
  • Payment information is processed through PCI-DSS compliant systems
  • We implement regular security audits and monitoring
  • Access to personal data is restricted to authorized personnel
  • Data is retained only as long as necessary to serve our athletes and comply with legal obligations

5. Your Rights and Choices

As a valued member of our aquatic community, you have rights regarding your data:

  • Access: Request a copy of your personal data we hold
  • Correction: Update inaccurate or incomplete information
  • Deletion: Request deletion of your data, subject to legal requirements
  • Opt-out: Unsubscribe from marketing communications while maintaining transactional messages about your orders
  • Restriction: Limit how we use your data in certain circumstances

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience as a performance-focused athlete:

  • Essential Cookies: Necessary for secure checkout and order processing
  • Performance Cookies: Help us improve our site for faster access to competition gear
  • Functionality Cookies: Remember your preferences for team orders or bulk purchases
  • Analytics Cookies: Understand how athletes use our site to better serve your needs

You can manage cookie preferences through your browser settings, though this may affect site functionality.

7. International Data Transfers

As we serve customers in 60+ countries, data may be transferred internationally with appropriate safeguards to maintain protection levels.

8. Children’s Privacy

While we sell products for baby boys and youth swimmers, our website is not directed at children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy as our business evolves. The latest version will always be posted on our website with an updated effective date.

10. Contact Us

For questions about this Privacy Policy or your personal data, contact our California-based team:

Aqua Wear Shop
774 My Drive, San Diego, US 92101
Email: [email protected]